Frequently Asked Questions

We repair all types of LED Module displays including indoor/outdoor screens, rental panels, fixed installations. We specialize in maintaining obsolete LED modules.

Repair timelines depend on both the number of modules involved and the extent of work required.

Because our repairs are carried out by a limited team of highly skilled technicians, all jobs are carefully scheduled to ensure consistent quality and fair turnaround times. We do not prioritise new repairs ahead of work that has already been scheduled.

After an initial assessment, we provide a clear quote along with a realistic timeframe, and once agreed, we commit to that schedule.

If you'd like an accurate estimate for your specific repair, please enquire for an assessment.

Yes, we provide on-site repair services for urgent situations and large installations throughout the Greater Cape Town area.

Component-level repair involves diagnosing and replacing individual electronic components (ICs, capacitors, resistors, LEDs) on the modules. This approach is more cost-effective and especially when spare modules are not available.

Yes, we have extensive experience with water damaged modules and equipment. Success rates depend on the extent of damage and how quickly the equipment is brought to us.

We work with virtually all LED screen manufacturers. Our technicians have experience with both common and specialized brands, ensuring expert service regardless of your equipment.

Repair costs vary based on the issue, parts required, and urgency. We provide diagnostics and detailed quotes before proceeding with any work. No surprises, no hidden fees.

Our SLA packages include regular maintenance visits, priority response times, discounted repair rates, remote diagnostics, and dedicated support. Contact us for custom packages tailored to your needs.

All repairs come with a standard 6-week warranty on parts and labor, subject to Terms and Conditions. Extended warranties are available for SLA customers and large installations.

Absolutely. We manage complete turnkey installations for indoor and outdoor screens and permanent fixtures. Our team handles everything from design to commissioning.

Preventive maintenance keeps your screen looking and performing like new, while catching and fixing small issues before they turn into major repairs or costly failures.

Service frequency depends on the screen’s location, operating conditions, and budget. High-use or harsh environments may require more frequent servicing, while permanent installations are typically serviced annually. Rental screens should be inspected after major events.